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The KZN Business Training Centre will be hosting a range of seminars that are relevant to business people and affordable. Our 3 hour seminars cost R 250 + Vat and they will take place at the KZN Business Training Centre in the evenings from 6pm – 9pm.   

Click here to view our dates for upcoming seminars

 

  
 

 WHO SHOULD ATTEND?

This seminar is designed for small business managers and owners

HOW YOU WILL BENEFIT
  • You will learn how to manage your time
  • You will learn how to generate more time
  • You will learn how to develop a clear vision
  • You will learn how to set business and personal goals

WHAT WILL BE COVERED

  • The importance of Time management

  • How to develop daily, monthly and annual "To Do" lists

  • How to identify Your Time Wasters

  • Time management Tips

  • On-going Time management tools

  • How to Delegate better

  • How to use Technology to improve your management of time

  • How to manage your "paper"

  • How to develop a good Filing systems

  •  How to handle the Telephone

  • How to handle Meetings

  • How to develop Systems for all departments in your business

  • How to develop a Clear Vision for your business and life

  • The Success Secrets of successful business owners

  • How to Set Goals for your life and your business

The course is run by experienced, professional trainers, who have worked or are working in the field of small business development and franchising.  Our clients include the small business owners as well as large corporates such as:  Steers, Debonairs, SA Sugar Association, Durban & PMB Chambers of Commerce, Spoornet, Portnet, Smith & Nephew, Telkom and Lever Pond’s.  

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 WHO SHOULD ATTEND?

This seminar is designed for small business managers and owners

HOW YOU WILL BENEFIT
  • You will learn how create a vision for your life and business
  • You will learn how to develop a business plan
  • You will learn how to structure a business plan for different needs
  • You will learn why every business needs a business plan

WHAT WILL BE COVERED

  • How to develop a Personal Vision for your life
  • How to develop a Business Vision
  • Why you need to have a clear business Vision before you develop a Business Plan
  • Why you need a Business Plan
  • The Business Plan structure
  • The Executive Summary
  • The Marketing Plan
  • The Financial Plan
  • The Operations Plan
  • The Information Technology Plan
  • How to put it all together
  • Where you can obtain free Business Plan templates and guides

The course is run by experienced, professional trainers, who have worked or are working in the field of small business development and franchising.  Our clients include the small business owners as well as large corporates such as:  Steers, Debonairs, SA Sugar Association, Durban & PMB Chambers of Commerce, Spoornet, Portnet, Smith & Nephew, Telkom and Lever Pond’s.

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 WHO SHOULD ATTEND?

    This seminar is designed for small business managers and owners

HOW YOU WILL BENEFIT
  • You will learn how franchising works
  • You will learn what questions to ask if you would like to purchase a franchise
  • You will learn how to identify good franchise opportunities
  • You will learn where to get more information about franchising

WHAT WILL BE COVERED

  • What is Franchising
  • Advantages of Franchising
  • Disadvantages of Franchising
  • Franchise terms you should know
  • Franchise trends
  • Why you should look at Franchising
  • What makes a successful Franchise
  • What questions you should ask
  • What you should expect from the Franchisor
  • What is expected of the Franchisee
  • The Franchise package
  • Franchise associations and how they can help you
  • Franchising as a growth strategy
  • Sources of Franchise information
  • Access to Finance for franchising

The course is run by experienced, professional trainers, who have worked or are working in the field of small business development and franchising.  Our clients include the small business owners as well as large corporates such as:  Steers, Debonairs, SA Sugar Association, Durban & PMB Chambers of Commerce, Spoornet, Portnet, Smith & Nephew, Telkom and Lever Pond’s.

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 WHO SHOULD ATTEND?

This seminar is designed for small business managers and owners

HOW YOU WILL BENEFIT
  • You will learn how to develop a purchasing strategy
  • You will learn how to choose your product range
  • You will learn how to cost your products or services
  • You will learn how to price your products or services

WHAT WILL BE COVERED

  • The importance of developing a Purchasing strategy
  • What to look for in a Supplier
  • How to negotiate better Deals
  • How to calculate the True Cost of your products or services
  • How to Price your products or services
  • How to choose the right range of products
  • How to identify the ideal Mark-up in your business
  • How to calculate the Gross Profit % of each product
  • Understanding the difference between GP% and Mark-up%
  • How to identify your most Profitable departments or Product ranges in your business
  • How to identify products or services that can increase your overall Gross Profit %
  • How by selling up you can double your GP%
  • The importance of doing regular price surveys

The course is run by experienced, professional trainers, who have worked or are working in the field of small business development and franchising.  Our clients include the small business owners as well as large corporates such as:  Steers, Debonairs, SA Sugar Association, Durban & PMB Chambers of Commerce, Spoornet, Portnet, Smith & Nephew, Telkom and Lever Pond’s.

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WHO SHOULD ATTEND?

This seminar is designed for small business owners

HOW YOU WILL BENEFIT 

  • You will learn the importance of having good product knowledge

  • You will learn how to recruit the right prospects

  • You will learn how to prepare a presentation

  • You will learn how to close the sale

WHAT WILL BE COVERED 

  • How to recruit good clients

  • The basics you need to have in place to improve your Sales

  • Techniques you can use to recruit clients

  • How to overcome the fear of "cold calls"

  • How to develop a Sales plan

  • How to identify customer's needs

  • How to improve your presentation skills

  • How to close the Sale, some practical solutions

  • The importance of follow-up

  • How to get referrals

  • Personality traits of successful Salespeople 

The course is run by experienced, professional trainers, who have worked or are working in the field of small business development and franchising.  Our clients include the small business owners as well as large corporates such as:  Steers, Debonairs, SA Sugar Association, Durban & PMB Chambers of Commerce, Spoornet, Portnet, Smith & Nephew, Telkom and Lever Pond’s.

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 WHO SHOULD ATTEND? 

This seminar is designed for business owners and non-financial managers in all industry types.

HOW YOU WILL BENEFIT

·                You will understand the terminology of finance and accounting including assets, liabilities, expenses, profit and cash flow

·                You will understand the balance sheet and be able to determine your business’s financial position

·                You will be able to analyse income statements/ profit and loss statements in order to evaluate business results

·                You will develop a working knowledge of the cash flow statement and be able to do your own budgets

WHAT WE WILL COVER 

·                Basic bookkeeping terms

·                Developing your own budgets and cash flow statements

·                Analysing the income statement and the balance sheet

·                Understanding ratios and their relevance

·                Each delegate will be given comprehensive notes and Ms Excel templates that can be used in their business! 

Financial statements are simple to understand but most of us haven’t been taught properly

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 WHO SHOULD ATTEND?

    This seminar is designed for small business managers and owners

HOW YOU WILL BENEFIT
  • You will learn how to budget
  • You will to develop a cash flow forecast
  • You will be given templates that you can use to develop your own Cash Flow forecast
  • You will learn how to improve your cash flow

WHAT WILL BE COVERED

  • The importance of Budgeting
  • How to develop a Sales Budget
  • How to develop an Expense Budget
  • How to develop a Cost of Sales Budget
  • How to develop a Capital expenditure budget
  • How to develop a Cash Flow Budget
  • How to calculate what Overdraft your require
  • How to look at different Scenarios
  • How to use spreadsheets to develop Cash Flow forecasts
  • How to use templates supplied
  • How to improve a business' Cash Flow position
  • The effect of debtors and creditors on the Cash Flow position

The course is run by experienced, professional trainers, who have worked or are working in the field of small business development and franchising.  Our clients include the small business owners as well as large corporates such as:  Steers, Debonairs, SA Sugar Association, Durban & PMB Chambers of Commerce, Spoornet, Portnet, Smith & Nephew, Telkom and Lever Pond’s.

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IMPROVING YOUR PRESENTATION SKILLS

Presented by Jackie Psannis

 WHO SHOULD ATTEND? 

§         This can be used for any team member who needs to speak to more than 2 people at any time in their life. 
 
HOW YOU WILL BENEFIT 
  • Presenting is not only about standing up in front of a crowd but is also about heading a meeting as a manager or group leader.  It need not be the most embarrassing, stressful time of your life.
  • Secrets on how to do powerful presentations to all kinds of audiences

WHAT WILL BE COVERED 

  • The importance of presentation skills
  • Develop the right talk for the right audience
  • Conquer stage fright - 6 ways to improve confidence
  • Five sure ways to kill a presentation
  • The Keys to memorable presentations
  • Preparing your presentation - Finding and organising material in a memorable manner
  • Your image from the platform and what your body language gets to say before you do
  • Using equipment in your presentation
  • Being a winning presenter

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THE INCOME STATEMENT

Drawing up, Understanding and Analyzing One

 WHO SHOULD ATTEND?

    This seminar is designed for small business managers and owners

HOW YOU WILL BENEFIT
  • You will learn how to develop an Income Statement
  • You will learn how to analyse the Income Statement and what ratios you should check
  • You will be given templates that you can use to develop your own Income Statement
  • You will learn how to calculate your Break-even Point

WHAT WILL BE COVERED

  • What is an Income Statement
  • Why is an Income Statement important
  • How to develop an Income Statement
  • How to calculate the Cost of Sales
  • How to calculate the COS %
  • How to calculate the Gross Profit%
  • The difference between actual and notional Gross Profit %
  • How to calculate important Ratios
  • Important Ratios you should monitor
  • How to develop Benchmarks for your business
  • How to use templates supplied
  • How to calculate your Break-Even point
  • How to make decisions using the Break-Even point
  • How to calculate the Maximum Discount you can offer

The course is run by experienced, professional trainers, who have worked or are working in the field of small business development and franchising.  Our clients include the small business owners as well as large corporates such as:  Steers, Debonairs, SA Sugar Association, Durban & PMB Chambers of Commerce, Spoornet, Portnet, Smith & Nephew, Telkom and Lever Pond’s.

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 WHO SHOULD ATTEND?

    This seminar is designed for small business managers and owners

HOW YOU WILL BENEFIT
  • You will learn what are the basic conditions of employment
  • You will learn how to write up a contract of employment
  • You will learn how to motivate your staff
  • You will learn leadership qualities managers should have

WHAT WILL BE COVERED

  • The Basic Conditions of employment
  • Staff Legal requirement
  • Labour Legislation you should know about
  • How to develop a Contract of Employment
  • The importance of a Grievance Procedure
  • The importance of a Disciplinary Procedure
  • How to dismiss staff
  • The importance of an Organisational chart
  • How to develop an Operations manual
  • Interview techniques
  • How to motivate your staff
  • Qualities that make a good leader

The course is run by experienced, professional trainers, who have worked or are working in the field of small business development and franchising.  Our clients include the small business owners as well as large corporates such as:  Steers, Debonairs, SA Sugar Association, Durban & PMB Chambers of Commerce, Spoornet, Portnet, Smith & Nephew, Telkom and Lever Pond’s.

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 WHO SHOULD ATTEND?

This seminar is designed for small business managers and owners

HOW YOU WILL BENEFIT
  • You will learn how to choose the correct business legal structure to suit your business vision
  • You will learn what legal requirements you are required to abide by including recent legislation introduced in the last 18 months
  • You will learn the income tax rates and allowable deductions

WHAT WILL BE COVERED

  • The different Legal formats and how to choose which Legal format is right for you
  • The advantages and disadvantages of different Legal structures
  • How to register your business Legal structure
  • What Legal requirements you are required to abide by
  • How and where you should register
  • Websites you should visit
  • Who is liable for Income Tax
  • What expenses are deductible
  • What expenses are not deductible
  • How to calculate your Tax liability using Tax tables
  • Tax saving tips for Small Business
  • Understanding our VAT system

The course is run by experienced, professional trainers, who have worked or are working in the field of small business development and franchising.  Our clients include the small business owners as well as large corporates such as:  Steers, Debonairs, SA Sugar Association, Durban & PMB Chambers of Commerce, Spoornet, Portnet, Smith & Nephew, Telkom and Lever Pond’s

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MARKETING THAT WORKS FOR SMALL BUSINESS                     
Improve Your Marketing And Grow Your Business!

 WHO SHOULD ATTEND? 

This seminar is designed for small business managers and owners

HOW YOU WILL BENEFIT
  • You will learn about marketing tools that you can use to grow your business
  • You will learn how to increase your sales
  • You will learn how to develop a well planned promotional plan
  • You will learn the importance of on-going market research

WHAT WILL BE COVERED

  • Marketing research techniques for small business
  • Determining your target Market
  • The secrets of great Marketing
  • Low cost Marketing ideas for small business
  • Marketing plan structure
  • The importance of projecting the right image
  • Tools and techniques to reach your Market
  • How to use non-media Marketing tools effectively
  • How to use mass-media Marketing tools effectively
  • One-to-one Marketing techniques
  • How to use Technology, Internet and Email to Market

The course is run by experienced, professional trainers, who have worked or are working in the field of small business development and franchising.  Our clients include the small business owners as well as large corporates such as:  Steers, Debonairs, SA Sugar Association, Durban & PMB Chambers of Commerce, Spoornet, Portnet, Smith & Nephew, Telkom and Lever Pond’s.

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 WHO SHOULD ATTEND? 

This seminar is designed for small business managers and owners and any individual wanting to improve their financial status.

HOW YOU WILL BENEFIT 

·                     You will learn how to manage your personal wealth

·                     You will learn how to get the basics right

·                     You will learn how to identify suitable ways to manage your finances

·                     You will learn the importance of being organised

WHAT WILL BE COVERED 

·                     The importance of managing your own Finances

·                     Myths about Money

·                     How to identify your Money and life values

·                     How to organise your Personal Finances

·                     How to calculate your Personal Wealth

·                     How to identify your Financial Goals

·                     How to reduce Debt

·                     How to accumulate a Million Rand

·                     How to pay off your loans and reduce your debts

·                     Some ideas from Robert Kiyosaki's Rich Dad Poor Dad

·                     The importance of generating Wealth in your business

·                     Understanding different Investment vehicles 

The course is run by experienced, professional trainers, who have worked or are working in the field of small business development and franchising.  Our clients include the small business owners as well as large corporates such as:  Steers, Debonairs, SA Sugar Association, Durban & PMB Chambers of Commerce, Spoornet, Portnet, Smith & Nephew, Telkom and Lever Pond’s.

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 WHO SHOULD ATTEND? 

§         Any employee working in a frontline position who’s responsibilities include:

©      Meeting and greeting the company’s clients

©      Receiving and transferring telephonic calls

©      General customer service 

HOW YOU WILL BENEFIT 

  • You will understand the importance of your position and how it relates to the overall success of the company
  • Achieving greater productivity in the work place
  • You will learn the importance of job satisfaction

WHAT WILL BE COVERED 

  • Why the Receptionist a such an important part of the company
  • Managing the reception area
  • Brilliant customer service
  • Professional telephone technique
  • Time & Stress Management
  • Motivation

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THE BALANCE SHEET

Drawing up, Understanding & Analyzing It

 WHO SHOULD ATTEND?

    This seminar is designed for small business managers and owners

HOW YOU WILL BENEFIT
  • You will learn how to read a balance sheet
  • You will learn how to analyse a balance sheet
  • You will be given templates that you can use to develop your own balance sheet
  • You will learn which financial ratios you should measure

WHAT WILL BE COVERED

  • What is a Balance Sheet
  • Why is a Balance Sheet an important document
  • What to look for on a Balance Sheet
  • What are Assets and Liabilities
  • How to read a Balance Sheet
  • How to measure a business' performance using a Balance Sheet
  • Understanding Accumulated Profits
  • How to determine the business Net Worth
  • Financial ratios you should regularly measure
  • Performance ratios you should measure
  • Other ratios you should measure

The course is run by experienced, professional trainers, who have worked or are working in the field of small business development and franchising.  Our clients include the small business owners as well as large corporates such as:  Steers, Debonairs, SA Sugar Association, Durban & PMB Chambers of Commerce, Spoornet, Portnet, Smith & Nephew, Telkom and Lever Pond’s.

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